Privacy Policy

Information We Collect

We collect information that you voluntarily provide and information that is gathered automatically when you use our website:

• Contact form submissions — name, email address, phone number, service type of interest, and your message.
• Chatbot conversations — messages you send through our AI chatbot and associated session data.
• Website analytics — page views, device type, browser type, and general usage patterns collected through Matomo, a self-hosted analytics platform.

How We Use Your Information

The information we collect is used for the following purposes:

• Responding to your inquiries and contact form submissions.
• Providing the accounting, tax, and advisory services you request.
• Improving our website, content, and user experience based on aggregate analytics data.
• Detecting and preventing spam through Cloudflare Turnstile verification.

Third-Party Services

Our website uses the following third-party services:

• Matomo Analytics — self-hosted on our own servers. Your analytics data is not shared with any third parties.
• Cloudflare Turnstile — used for spam prevention on our contact form. This service is subject to Cloudflare's Privacy Policy.
• OpenRouter API — powers our AI chatbot. Conversations are processed through this service to generate responses.

Cookies

Our website uses a limited number of cookies to function properly:

• Analytics cookies — Matomo uses first-party cookies to track anonymous usage patterns. These cookies are set by our own servers and are not shared with third parties.
• Session cookies — used to maintain your chatbot session during a visit.

We do not use any third-party advertising or tracking cookies.

Data Retention

Contact form submissions are retained for as long as necessary to fulfill legitimate business purposes, such as responding to your inquiry and maintaining records of our communications. Chatbot conversations are stored temporarily and may be reviewed to improve the quality of our services.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Opt out of analytics tracking.

To exercise any of these rights, please contact us at reception@ucrancpa.com.

Security

We take reasonable measures to protect your personal information, including HTTPS encryption for all data transmitted between your browser and our servers, secure database storage, and access controls that limit who can view your information. While no method of transmission over the internet is completely secure, we strive to protect your data using commercially acceptable means.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: